Do you need to take the Websitetology seminar?

It seems that there is still some confusion about what this whole Websitetology seminar is about. Please note- we used to call the seminar Blogosopher.
Simply put: you will leave the seminar with the knowledge you need to have a site that you can update and maintain yourself- that is optimized for results!
This isn’t a course on blogging- which is often written off as whining online. The blog technology is actually an actively served (meaning your content is pulled out of a database instead of from static pages) website that can be instantly searched or reformatted with just a click of a mouse.
We use the tools of the Blog software to build a better business website. What used to cost a lot of money in custom development, is now available as a pre-packaged open source solution.
You should take this course if your current site:

  • Requires someone with coding knowledge to edit content or add content
  • Hasn’t been updated in the last 7 days (that’s right- 7 days)
  • If your site doesn’t have an RSS feed (if you don’t know what it is- you should come too)
  • Doesn’t meet ADA standards for accessibility (Search engines are a lot like blind people)
  • If you go to google and type in: “site:yourdomainname.com” and get back less hits than number of pages in your site (or no listing what so ever)
  • If you’ve never looked at your web stats before
  • If you are paying more than $12 a month for hosting
  • If you are paying monthly for an e-mail list management service
  • If you have multiple url’s and variations on a url
  • If you have no website at all
  • If your e-mail isn’t [email protected] ie [email protected] or @sbcglobal.net
  • If your employees are using private e-mail addresses for business
  • If you are still using Internet Explorer as your primary browser instead of Firefox
  • If you are paying for clicks- or are considering it (from Google or Yahoo etc.)
  • If your site traffic isn’t growing consistently
  • If you aren’t on the first page of Google if you are a specialized local business

Past attendees have taken back their sites from the web geek that was charging them too much to do too little.

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Company e-mail- are you proactive?

Do you have employees that use their own e-mail for company business? Or a Yahoo or Gmail account? If so- listen up- you are putting your business at risk.
While this probably doesn’t apply to big corporations- who should have IT managers that know better (some companies and the US Military block access to yahoo mail accounts and others)- many small and medium sized companies let their employees use any e-mail account- and even sometimes print their personal e-mail address on business cards.
One of my clients- a group of really smart guys- who use computers all day- allow their salesperson to answer all e-mail with his AOL account.
Why is this a recipe for disaster?
Suppose your star salesman has been working on the big deal- the one that will make or break you- and he’s a single guy, who works 24/7/365- you trust him with your life, and he would never go anywhere else- but, one night after he gets home at 3am after pulling together the last part of the bid- he falls over dead.
And all the correspondence that he had with the client- is now locked in his AOL account- with a password you don’t know, and can’t change.
Don’t think it can happen: the class of 1979 had a great guy doing their website for the reunion on geocities- a free site that was great for them. Three months after the 20th reunion, their webmaster died of a heart attack- the site will stay locked in place forever as far as geocities cares- and even his wife wasn’t granted the password.
While that may seem like a worse case- how about the employee who you have to fire? He can continue pretending he is still doing business with you- and will still be in contact with your clients- even after he has gone to work for your competition.
As part of any hosting account with a domain name that belongs to you (www.yourdomainname.com – not yourcompany.yahoo.com or yourcompany.wordpress.com or some other subdomain system) you will have the ability to have e-mails for each employee at your domain name. This not only allows you control over the mailboxes- and where mail is routed, but also helps market your company website with every e-mail sent. Afterall if I get an e-mail from [email protected] I know there is probably something at www.wilderwidgets.com.
If Joe decides to leave- you can then forward all Joe’s mail to his replacement- or to you. You can also add domains for specific job postings- so you know where the e-mail came from. By creating an e-mail address for a specific ad- you have a way of tracking it’s effectiveness- or to find out who is turning your e-mail address over to spammers.
There are all kinds of other tools offered with your own e-mail server like block lists, auto-replies, etc- that are not available from personal e-mail accounts.
With all that being said- I still recommend everyone have an alternative e-mail account from gmail or yahoo, just to be able to double check when e-mail isn’t coming through- or attachment size or type seems to be an issue- but these should only be used when the normal company e-mail isn’t doing it’s job.

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Confusing technology with content

Today’s paper had an opinion piece by nationally syndicated columnist Ellen Goodman questioning bloggers credibility.
This showcases a common misconception about what a “blog” is and isn’t- and the failure to understand the difference is really important.
Suppose I picked up a copy of the National Enquirer– and judged all newspapers by it’s content? Would it bode well for the New York Times? Could I say that anyone with a printing press producing a newspaper is an idiot? Of course not.
The same is true for blogs. A blog is nothing different than a printing press- only it doesn’t print to newsprint (dead trees and ink) but to the world wide web. It puts the power to distribute any content to the world- in everyone’s hands. This scares the traditional media- because the barriers to entry are almost nil, and the audience is much larger.
The word “Blog” is a technology- for managing content easily on the web- much like a printing press is a technology for putting ink on paper- it really should mean nothing about the content. If I said “Book”- you wouldn’t automatically assume I was talking about any specific type of book- unless I said “thriller” or “business self help”- so why is “blog” so quickly associated with ranting by the disenfranchised- or kids journaling? Is it because big media is interested in buying time to figure out a new revenue stream as theirs dries up?
A blog is nothing more than a content management and web publishing system rolled into one. It’s the easiest way to build and maintain a website. What you put on that site is up to you- just don’t get caught up in the semantics posed by the soon to be unemployed columnists like Ellen Goodman.

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